PRIVACY STATEMENT
At issho, we prioritize your privacy and are dedicated to ensuring the security of your personal and financial information. This Privacy Statement outlines our practices concerning the collection, use, and protection of your data when you visit our website or engage with our modular eco home building services, including payment for reservations. By utilizing our website or services, you agree to the practices described in this statement.
**Information We Collect**
We may collect various types of information from you, including:
1. **Personal Information:** This encompasses your name, email address, phone number, and other contact details when you voluntarily provide them through forms on our website or during communication with our team.
2. **Financial Information:** In order to process payments for reservations and services, we may collect financial details such as credit card information, billing address, and payment history. This information is securely transmitted and processed by reputable third-party payment processors adhering to industry standards.
3. **Usage Information:** We gather non-personal information such as your IP address, browser type, device information, and pages visited on our website. This information aids in understanding how visitors use our website and enhancing its functionality.
4. **Cookies and Similar Technologies:** Our website employs cookies and similar technologies to improve your browsing experience and collect usage information. You can manage your cookie preferences through your browser settings.
**How We Use Your Information**
We utilize the collected information for the following purposes:
1. To **Process Payments:** Your financial information is used to complete payment transactions for reservations and services. This involves securely transmitting your payment details to our trusted third-party payment processors.
2. To **Communicate with You:** We may use your contact details to respond to inquiries, provide information about our services, and keep you updated on ongoing projects.
3. To **Enhance Services:** Feedback you provide, along with usage information, assists in improving our website, services, and customer experience.
4. To **Personalize Content:** Your preferences and browsing history may be used to tailor content and recommendations on our website.
5. To **Legal and Safety Purposes:** Your information may be used to comply with legal obligations, enforce terms of use, and safeguard the rights, property, and safety of our company, users, and others.
**Sharing Your Information**
We uphold a commitment to safeguarding your personal and financial information:
1. **Service Providers:** Third-party service providers, such as payment processors, may be engaged to assist in various aspects of our business. These providers have limited access to necessary data and are obligated to protect your information.
2. **Legal Requirements:** We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
**Your Privacy Choices**
1. **Opt-Out:** You can choose not to provide certain personal information, though this may restrict access to specific features or services.
2. **Cookies:** You can manage or disable cookies through browser settings, though this might impact certain website features.
3. **Communication Preferences:** Manage communication preferences through instructions in our emails or by contacting us.
**Security**
We implement reasonable security measures to protect information from unauthorized access, loss, or misuse. While we strive for security, no internet data transmission is entirely secure.
**Changes to this Privacy Statement**
This Privacy Statement may be updated periodically to reflect practice changes or applicable laws. The latest version will be posted on our website, with the latest revision date indicated at the top.
**Contact Us**
For privacy, data inquiries, or concerns, contact our Privacy Officer at hello@issho.house
Effective Date: September 9, 2023
Thank you for selecting issho. We are committed to upholding your privacy, ensuring the confidentiality of your personal and financial information during your engagement with us.